About Us
Our Story
Utopia Auto Body, Inc. was created back in February 1990 in Sacramento County. Owner Rick Kniesel grew up working at his parents shop in Citrus Heights, California. He started working part-time at the young age of 10 doing small things around the body shop and following his father around. As he started to grow in age so did his knowledge of the collision repair business. He has worked each and every department of the body shop, starting off in the detail department and working as a journeyman body technician and painter. In 1990 Rick wanted to open his own business and be able to be independent. He started off in a small shop in North Highlands and then worked his way to the Roseville Road location.
Rick has always been there everyday overseeing the repair process of each and every vehicle. His wealth of knowledge in the industry is the strength of Utopia Auto Body, and is what has made our business a success for the last 20 years. Utopia Auto Body continues to be a family business with his wife Tracy who handles accounting and oversees the marketing. They are joined by their oldest of three daughters, Jennifer who works in the front office assisting in the daily process of the repairs. Many agents, adjusters and loyal customers even know their two youngest daughters as they are often seen while visiting and wanting to help out in the office.
When you bring your vehicle for repairs to Utopia Auto Body, Inc. you get something that most can’t offer. You get the guarantee that the owners are always there and are involved in your repair. We strive for customer service and quality repairs so that we can be in business for the next 20 years. In a day and age when corporate has taken over and most places are left in the hands of a manager under a manager, Utopia Auto Body, Inc. is truly a hands on run business. Where owners worry about each and every customer that walks through the door.
Insurance Companies
Utopia Auto Body, Inc has a direct relationship with the following insuraance companies:
- We are a TLC (Total Liberty Care) shop for Liberty Mutual. We have had a very successful relationship with Liberty Mutual and their insured for the past 16 years and continue to meet and go above the expectations of their customers.
- Utopia is a Good Hands Repair Network shop with Allstate. We have been able to satisfy Allstate members for the past 8 years and continue doing so everyday.
- We are a DRN (Direct Repair Network) with AAA Northern California, Nevada & Utah, which is also known as ‘Triple A.’ Utopia has been with CSAA for 4 years and continue to build a long lasting future with them based on the satisfaction of their members.
Although the shops listed above are insurance companies we have a direct relationship with we perform vehicle repairs for any insurance company and have for over 20 years. No matter what insurance company you have Utopia Auto Body, Inc. will be able to give you the highest satisfaction possible.